Contact

One inbox, real humans, one business day.

Support

Email theteam@orbishop.net and we'll get back to you within one business day. For anything about an order — tracking, returns, a unit that isn't behaving — include your order number and we can usually sort it in one reply.

Returns & refunds

Start at the same address with your order number; the 30-day policy is written in plain language on the returns page, and we follow it as written.

Business & partnerships

Wholesale, creator collaborations, and press all reach the same inbox — put “Business” in the subject line so it gets routed to the right person at Orbi.